Support

Need help with a burn, claim, wallet connection, or fee issue? Contact official Wegen/NXT Unity support through the channels below.

Before you contact us

• Read the migration guide on the homepage
• Check Risk Disclaimer and Refund Policy
• Never share your seed phrase or private keys — we will never ask for them

What to include

• Solana wallet address
• Ethereum wallet address (if claiming)
• Transaction hash (Solscan or Etherscan link)
• NFT name or token ID
• Short description of the issue
• Screenshots if helpful

Contact

Primary: message @WegenNFT on X.

Discord: You can also open a support ticket in our Discord server if you prefer. https://discord.gg/qyhr3MvKKG.

• Migration site: https://www.wegration.city
• Official website: https://www.wegration.city
• Discord server: https://discord.gg/qyhr3MvKKG
• X: @WegenNFT

Response time

We aim to respond as quickly as possible during the migration window. Complex on-chain issues may take longer to investigate.